Get Sky Go

How to Get Sky Go Subtitles. Getting Sky Go subtitles can be confusing for many. Let us learn how to this feature on various devices like iPad or Apple device, Computer, Q box and PS4 in easy steps. Sky Go Subtitles on iPad or any Apple Device. At present, subtitles are only available on recordings if. If you’re not a Sky customer, it’s also possible to get a Sky Go subscription. Sky Go offers access to Sky’s entertainment channels, Sky Movies, Sky Sports, and over 500 movies on demand. For full details, visit the official Sky Go website. How can I get Sky Go?

What is Sky Go?

First off, let’s discuss what Sky Go is. It’s a service that’s available to all Sky customers, and lets you watch Sky content on the move, typically on a smartphone, laptop or tablet. If you’re not a Sky customer, it’s also possible to get a Sky Go subscription.

Sky Go offers access to Sky’s entertainment channels, Sky Movies, Sky Sports, and over 500 movies on demand. For full details, visit the official Sky Go website.

How can I get Sky Go?

Battery meter. Sky Go is available on a number of platforms. You would need one of the following to watch Sky Go:

A Windows Laptop or desktop computer
A Mac laptop or desktop computer
An Apple iPhone 3GS or higher
An Apple iPad
A Microsoft X-Box Live Games Console (X-Box Live Gold Membership required)
Some Android Smartphones (including some HTC Desire, HTC Sensation and Samsung Galaxy S devices)

Sky Go on a Set-top Box

At the time of writing, there is no set-top box offering access to Sky Go. The following notes might be helpful though:

Fetch TV? Sky Go was available to users of the Fetch TV set-up box. Fetch TV sent into administration at the end of 2011, and the SKy Go service stopped in May 2012.

3View? There were plans for the Sky Player (the predecessor to Sky Go) to be available on the 3View box. As of early 2012, the 3View box ceased to be available and the manufacturer’s website vanished. At the time of writing, we’re not sure about the fate of 3View, but there’s no Sky Go on the service, and we can’t recommend it!

Apple TV? We understand that you can’t use an iPhone or iPad with an Apple TV box to get Sky Go on your TV. The Sky Go app does not support Airplay, so can’t output video onto a TV via an Apple TV box.

Sky Go on Humax boxes?

There has been discussion of Sky Go being available on the Humax Portal, meaning that Internet-enabled Freeview and Freesat boxes made by Humax will have access to Sky Go. The last official work we heard on this was back in 2011, when the service was “coming shortly”. At the time of writing, we’re not aware of any firm plans for Sky Go to come to Humax, but please add a comment below if you know differently

Options for Sky Go on a TV?

If you’re looking to get Sky Go to appear on your telly, there are a few options:

Connect the output of your laptop to your TV screen (How to connect a laptop to a TV)
Use an X-box 360 games console
Get a Sky box on subscription and use Sky Anytime

If we hear of any boxes that support Sky Go, we’ll add them to this page.

Know of another Sky Go alternative? Please add a comment below.

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Method 1: Close the Cisco VideoGuard Monitor process

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Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

a) If you are on Windows:

Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
Right click the CiscoVideoGuardMonitor process and click End task/End Process.

b)If you’re using a Mac computer:

On your desktop, click Go, then click Utilities.
Double click Activity Monitor.
Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Method 2: Temporarily disable your firewall

It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

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*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

How To Get Sky Go On Laptop

When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

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a) If you’re using Windows

Mermaid.parse (txt) takes a text string as an argument and returns true if the text is syntactically correct and false if it is not. The parseError function will be called when the parse function returns false. The code-example below in meta code illustrates how this could work. Mermaid lets you create diagrams using text and code. This simplifies the maintenance of complex diagrams. It is a Javascript based diagramming and charting tool that renders Markdown-inspired text definitions to create and modify diagrams dynamically. If you are familiar with Markdown you should have no problem learning Mermaid's Syntax. This is done by defining mermaid.sequenceConfig or by the CLI to use a json file with the configuration. How to use the CLI is described in the mermaidCLI page. Mermaid.sequenceConfig can be set to a JSON string with config parameters or the corresponding object.

Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
Under View by, click Large icons.
Click Programs and Features.
Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
Go to Local > Cisco and delete the VideoGuard folder.
Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

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On your desktop, click Go and click Applications.
Remove the Sky Go app.
Go back to your desktop, then click Go and click Go to Folder.
Type “~/library” and click Go.
Go to Cisco, then remove the VideoGuardPlayer folder.
Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

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